A Facebook ChatBot is a bot created to act as a marketing agent, promoting the brands or products of businesses that use it. Messenger Bot (in its various forms) is a new and innovative way to market a business, as it can be operated with minimum cost, time, and effort.
The main problem with marketing through a bot is that there are a limited number of users in this type of environment. At present, only Facebook has an application that could drive a Messenger Chatbot. It is an interesting development.
The Facebook Chatbot allows a person to talk to the bot and gives out instructions. On Facebook's application, one could even operate it remotely, without having to use his or her actual mobile phone. This is a very good opportunity for small businesses to be seen by more people.
It also gives them the chance to be heard in this small market. Since Messenger Chatbots only runs through a particular application, it does not lose its functionality. In fact, it can be modified to perform a variety of functions.
There are some differences between Messenger Bot and the traditional marketing tool. For one, they can be operated manually, at least for now. They can't simply be operated by a computer programmer. However, there are typical factors such as prompt response time and the ability to inform and schedule the user with the option of sending further messages.
The only drawback is that these promotional tools are more costly than conventional marketing tools. It can be programmed to do only a specific task or purpose or can be used to send a broad message to the potential customers. But, they cannot be used for much else other than what they were designed for.
In certain business sectors, Messenger Chatbots are not even considered. They only function as a marketing tool. It is not considered as a necessity, because they are designed to tell information and just tell it.
Just like traditional marketing tools, there is a significant role in advertising, even though this type of marketing tool is quite new. Advertising is primarily about selling a product, but it can also mean telling a customer the quality of your product. When you're selling a good product, then you should be able to sell it better than other people who are selling the same product.
It is also important to understand that a Messenger Chatbot should be responsible enough to take care of its user. It should not leave a possible customer with any other problems and should make sure that the customer's concerns are addressed. This will ensure that the customer continues to buy from you.
This type of marketing tool is highly recommended for e-commerce websites because it is easier to use and less expensive than most e-commerce websites. There are also no restrictions on size and domain names.
With a Messenger Bot, one will be able to reach out to its customers on a global level. For people who have to travel all the way from Singapore to Hyderabad, Messenger Chatbot can be a convenient way to communicate with friends and family.
A Messenger Chatbot is an excellent marketing tool to boost your sales. It is worth trying. Give it a try!